COOKIE POLICY
We use cookies on hablaconlydia.com to ensure the site functions correctly, remember your preferences, understand how you use it, measure the effectiveness of our educational content, and provide a personalized experience. This policy explains what cookies are, which ones we use, and how to manage them.
1. What are Cookies?
Cookies are small text files stored on your device (computer, tablet, phone) when you visit a website. They help the site remember information about you, such as your language preference or login status. Cookies are not programs and cannot spread viruses or malware.
2. Types of Cookies We Use
Technical or Necessary Cookies
These cookies are essential for the site to function: storing login information, managing shopping carts, preventing fraud, and enabling core features like video playback. They load automatically and do not require your prior consent.
Preference Cookies
These remember your choices: language, volume settings, username for login. They enhance your experience by personalizing the site to your preferences.
Analytics Cookies
We use Google Analytics (GA4) to understand how visitors use our site: which pages are visited, how long they stay, and what actions they take. This helps us improve content and user experience. These cookies require your consent.
Marketing or Advertising Cookies
We may use MailerLite for email marketing, Meta Pixel or Google Ads for tracking and retargeting, and YouTube/Vimeo embeds. These cookies track your interactions to show you relevant content. They require your consent.
Payment, Security and External Service Cookies
Stripe, PayPal and WooCommerce set cookies for payment processing and fraud prevention. Zoom sets cookies for video class functionality. These are necessary for service delivery.
3. How We Manage Consent
We use Complianz, a consent management tool for WordPress, to handle cookie compliance. When you first visit, a banner appears with options to:
Accept all cookies
Reject non-necessary cookies (only technical cookies load)
Customize which types of cookies you accept
Access this Cookie Policy
Granular Consent
You can configure cookies by type. For example, you can accept analytics but reject marketing cookies. Your choice is saved and cookies only load according to your preference.
4. Cookie Duration
Technical cookies: during the session or as long as needed for the service.
Preference cookies: usually until you change your settings.
Analytics cookies (GA4): up to 26 months.
Marketing cookies: varies by tool (typically 1-2 years).
Consent preference record: usually 12 months.
5. How to Reject or Change Cookies
On Our Website
You can change your cookie settings anytime by accessing the Complianz banner in the footer or contact us.
From Your Browser
Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Cookies and Site Permissions
6. Third Parties That May Use Cookies
Google Analytics / GA4: for web analytics.
MailerLite: for newsletter and email communications.
Stripe and PayPal: for payments, security and fraud prevention.
WooCommerce or SureCart: for shopping cart and product access.
YouTube or Vimeo: for embedded videos.
Zoom: for video class access.
7. Opt-Out Options
For marketing cookies globally, you can visit:
youronlinechoices.eu (for European users)
aboutads.info (for users worldwide)
8. Changes to This Policy
We may update this policy to reflect changes in cookie technology, legal requirements, or our services. We will notify you of significant changes when applicable.
Contact
If you have questions about our cookie use, you can contact us at hola@hablaconlydia.com.
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