PRIVACY POLICY
At Habla con Lydia, we care about your privacy. This policy explains how we collect, use, protect and store your personal information when you use our website (hablaconlydia.com) or contract our educational services. We comply with privacy regulations including GDPR (if applicable) and data protection laws in your jurisdiction.
1. Data Controller
Data Controller: Lydia Rosado Sancho, operating under the commercial name Habla con Lydia.
Legal Form: individual/sole proprietor.
Location: Metro Verde, Las Cruces, NM 88012, United States.
Contact Email: hola@hablaconlydia.com
2. Information We Collect
Data You Provide Directly
Name and surname.
Email address.
Phone number (if provided).
Country and timezone.
Spanish level and learning goals.
Messages sent via email, forms, chat or booking platforms.
Tasks, texts, audio files, exercises or materials you send during classes or courses.
Comments, testimonials or feedback you choose to share.
Image, voice or participation in online sessions when these are recorded.
Data of parent, guardian or legal representative when the student is under 18 years old.
Data Collected Automatically
IP address.
Browser type and operating system.
Pages visited and time spent.
Interaction with content, links, forms or private areas.
Data collected through cookies or similar technologies (see Cookie Policy).
Technical information from tools like Zoom when you participate in video classes.
Data from Third Parties
Zoom: technical data and access to online classes.
MailerLite: newsletter subscription data.
Stripe, PayPal, WooCommerce or SureCart: payment confirmation and purchase management.
TidyCal or other booking tools: data needed to schedule sessions.
3. Legal Bases for Using Your Data
Contract Execution: When you purchase classes or courses, we process your data to provide the service.
Consent: For marketing communications, newsletter subscription, and optional features.
Legal Obligations: To comply with tax, accounting and consumer protection laws.
Legitimate Interest: To improve our services, prevent fraud, and communicate about updates or changes.
4. How We Use Your Data
Providing classes, courses and educational services.
Communicating with you via email or messaging platforms.
Sending newsletters and educational content (with your consent).
Managing payments and issuing invoices.
Improving our methodology and personalizing your learning experience.
Complying with legal obligations.
Preventing fraud or abuse of our platform.
5. Minors Under 18
If you are under 18, we require parental or guardian consent. We process your data only for educational purposes and with proper authorization. We do not sell or share minors’ data with third parties for marketing.